Shipping policy

Shipping Policy

Effective Date: October 6, 2025
Company Name: Speckle Design by Keira

Thank you for shopping with us! We’re committed to providing a smooth and reliable shipping experience. Please review our shipping policy below for important details about processing times, shipping methods, and delivery limitations.

Shipping Area

We currently ship only within the continental United States.
At this time, we do not ship to:

  • Alaska

  • Hawaii

  • U.S. Territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)

  • APO/FPO/DPO addresses

  • International destinations

Processing Time

All orders are processed within [2–3 business days] after receiving your order confirmation email.
You will receive another notification once your order has shipped.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or U.S. holidays.

  • Orders placed on Friday after 7 pm MST, or over the weekend, will begin processing the following Monday (or next business day).

  • Processing times may be slightly longer during peak seasons or promotional events.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery timeframes are as follows (after processing):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 2–3 business days

Delivery times are estimates and may vary due to carrier delays or factors beyond our control (e.g., weather, holiday volume, or incorrect addresses).

Order Tracking

Once your order has shipped, you will receive an email with a tracking number to monitor your shipment’s progress. Please allow up to 24 hours for tracking information to update.

Shipping Carriers

We primarily use [e.g., USPS, UPS, or FedEx] for delivery, depending on the size and weight of your order. You may see multiple carriers used if your order contains multiple items shipped separately.

Address Accuracy

Please ensure that all shipping information is accurate and complete at checkout.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit:

  • Contact us within 7 business days of the expected delivery date at shop@speckledesign.com

  • We will work with the carrier to investigate and resolve the issue.

Please retain all packaging and order details until your claim has been processed.

Questions

If you have any questions about shipping or need help tracking your order, please contact us at:
📧 shop@speckledesign.com
🕒 Business Hours: Monday–Friday, 9 AM–5 PM MST]